Privacy policy

Effective Date: March 2026  |  Last Updated: March 2026

Croft Market is built on transparency — about where our food comes from, how it's grown, and who grew it. That same transparency applies to how we handle your personal information. This policy explains what we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or create an account with Croft Market, we may collect:

Name, email address, phone number, and delivery address

Payment information (processed securely through our payment processor — we never store your card number)

Order history and product preferences

We may also collect basic, anonymous website usage data through Squarespace (such as pages visited and browser type) to help us understand how our site is being used.

2. How We Use Your Information

We use your information only to serve you as a Croft Market customer. Specifically:

To process and fulfill your orders and coordinate delivery

To communicate with you about your orders, delivery windows, or any issues

To send seasonal updates, new product announcements, or newsletters (only if you have opted in)

To improve our products, service offerings, and customer experience

3. How We Share Your Information

We do not sell, rent, or trade your personal information to anyone.

We share your information only with the service providers who help us operate Croft Market, including:

Local Line (our ordering and farm management platform)

Our payment processor, for secure transaction handling

Our email platform, for order confirmations and customer communications

These providers are authorized to use your information only as necessary to provide services to Croft Market. Your data goes no further.

4. Cookies and Website Analytics

Our website is hosted on Squarespace, which uses cookies and collects basic analytics data (such as page visits and device type) to help us understand site traffic. No personal information is tied to this data. You can adjust your browser settings to disable cookies at any time.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is handled exclusively by our payment processor and is never stored on our servers.

6. Children's Privacy

Croft Market's website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

7. Your Choices

You have control over your information. You may:

Unsubscribe from marketing emails at any time using the link in any email we send

Request that we update or correct your personal information

Request deletion of your account and personal data by contacting us directly

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Croft Market LLC

Waite Hill, Ohio

Email: hello@croftmarket.com

Website: www.croftmarket.com

Thank you for being part of the Croft Market community. We're grateful for your trust.